Welcome to JazPiper Support

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General

frequently asked questions

Do I Need Internet Connection to Use JazPiper Karaoke?

Yes, an internet connection is required to use most features of any JazPiper, especially the KTV function. An internet speed of 4mbps is recommended for a smooth experience.

The JazPiper can use both Wi-Fi and LAN connection.

Can I Connect External Speakers with JazPiper?

Yes, all JazPiper have a 3.5mm line-out port for you to connect to other active sound systems. An AV cable is provided with your JazPiper.

Do New Songs Get Added to JazPiper?

Yes, we have our own team that works on uploading new songs, so the catalogue is regularly updated.

What Do I Need to Set Up JazPiper Karaoke?

All you need is a display output device such as a TV or monitor, and internet connection. The JazPiper will come with the installation guide as well as all necessary cables and accessories.

Can I Install Apps On JazPiper?

Yes, since all JazPipers are Android-based exclude JazPiper X1, you may access the Google Play Store or install your own apps through APK files.

How Do I Safely Buy JazPiper Products?

You should look for JazPiper sellers that have a certificate of credibility like the one below. They are our authorized dealers who we guarantee are legitimate sellers.

What Is PPM?

PPM is Malaysia’s music copyright license provider, which means that all JazPipers are legal for use since we are approved by PPM.

Contact Us

JazPiper Malaysia

  • 5, Jalan Ekoperniagaan 2/2, Taman Ekoperniagaan, 81100 Johor Bahru, Johor Darul Ta'zim.
  • jazpiper.com.my
  • hello@jazpiper.com.my

MON – FRI | 9:30AM – 5:30PM

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